Privacy Policy – n77 app Casino

1.Introduction

n77 app ("n77 app," "we," "us," "our") is committed to protecting the privacy and personal data of all users who access or register on the n77 app Platform (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of n77 app.

This Privacy Policy applies to all personal data collected through the n77 app website, mobile-optimized interface, customer support channels, and any other interaction you have with n77 app. It should be read together with our Terms & Conditions, which govern your use of the Platform.

By registering an account with n77 app or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform.

2.Data Controller

For the purposes of applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, n77 app acts as the Personal Information Controller in respect of the personal data it collects from users of the Platform.

If you have any questions about how n77 app processes your personal data, or if you wish to exercise any of your data subject rights described in Section 11 of this Privacy Policy, you may contact our Data Protection Officer using the contact details provided in Section 15.

3.Data We Collect

n77 app collects the following categories of personal data from users of the Platform:

3.1 Identity & Registration Data

When you register an account with n77 app, we collect:

3.2 Contact Data

3.3 Identity Verification (KYC) Data

To comply with PAGCOR regulations and anti-money laundering requirements, we may collect:

3.4 Financial & Transaction Data

3.5 Gaming Activity Data

3.6 Technical & Device Data

3.7 Communications Data

4.How We Collect Data

n77 app collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and device data collected automatically when you access the Platform, including through cookies, web beacons, and similar tracking technologies (see Section 7);
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment verification data from payment processors such as GCash and Maya;
• Publicly available sources: Where permitted by law, we may supplement your data with information from publicly available sources for fraud prevention and compliance purposes.

5.How We Use Your Data

n77 app uses your personal data for the following purposes:

Purpose	Description
Account Management	Creating and maintaining your n77 app account, verifying your identity, and managing your account settings and preferences.
Service Delivery	Providing access to casino games, processing deposits and withdrawals in PHP, and delivering customer support.
Legal & Regulatory Compliance	Complying with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws.
Fraud Prevention & Security	Detecting and preventing fraudulent activity, money laundering, bonus abuse, and unauthorized account access.
Responsible Gaming	Monitoring gaming activity to identify problem gambling indicators and enforcing self-exclusion and deposit limit settings.
Marketing & Promotions	Sending promotional offers, bonus notifications, and platform updates where you have consented to receive such communications.
Platform Improvement	Analyzing usage patterns to improve the n77 app Platform, fix technical issues, and develop new features.
Customer Support	Responding to your enquiries, resolving disputes, and maintaining records of communications for quality assurance.

6.Legal Basis for Processing

n77 app processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):

• Consent: Where you have given clear, informed consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual necessity: Where processing is necessary to perform our obligations under the Terms & Conditions you have agreed to, including account management and payment processing;
• Legal obligation: Where processing is required to comply with applicable Philippine law, including PAGCOR regulations, AMLA obligations, and tax reporting requirements;
• Legitimate interests: Where processing is necessary for n77 app's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and interests.

7.Cookies & Tracking Technologies

7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the n77 app Platform. They allow us to recognize your device, remember your preferences, and analyze how you use the Platform.

7.2 Types of Cookies We Use. n77 app uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming limits.
• Analytics Cookies: Help us understand how players use the Platform so we can improve performance and user experience. Data collected is aggregated and anonymized where possible.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

7.3 Managing Cookies. You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the n77 app Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.

8.Data Sharing & Disclosure

n77 app does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process deposits and withdrawals in PHP;
• KYC & Identity Verification Providers: Third-party services that assist with identity verification and age confirmation in compliance with PAGCOR requirements;
• Fraud Prevention Partners: Services that help detect and prevent fraudulent activity, money laundering, and unauthorized access;
• Technology & Hosting Providers: Cloud infrastructure and software providers who process data on our behalf under strict data processing agreements;
• Game Providers: Third- party game studios whose titles are available on the n77 app Platform may receive limited session data necessary to deliver and verify game outcomes;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law;
• Professional Advisors: Legal counsel, auditors, and compliance consultants bound by professional confidentiality obligations.

9.Data Retention

n77 app retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

Data Category	Retention Period	Basis
Account & Identity Data	Duration of account + 5 years after closure	PAGCOR licensing & AMLA requirements
KYC Documents	5 years from account closure	Anti-Money Laundering Act (RA 9160)
Financial & Transaction Records	5 years from transaction date	AMLA & tax reporting obligations
Gaming Activity Logs	3 years from account closure	PAGCOR regulatory requirements
Customer Support Records	3 years from last interaction	Legitimate business interest
Marketing Preferences	Until consent is withdrawn	Consent
Technical & Device Logs	12 months from collection	Security & fraud prevention

Upon expiry of the applicable retention period, n77 app will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

10.Data Security

10.1 Security Measures. n77 app implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the n77 app Platform;
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial identifiers;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Two-factor authentication (2FA) available for all player accounts;
• Automated fraud detection and anomaly monitoring systems;
• Secure data centers with physical access controls and redundant infrastructure.

10.2 Data Breach Response. In the event of a personal data breach that poses a risk to your rights and freedoms, n77 app will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by the Data Privacy Act of 2012. Affected individuals will be notified without undue delay where the breach is likely to result in a high risk to their rights.

10.3 Your Responsibility. While n77 app takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your account credentials. Do not share your password with anyone, and contact us immediately at [email protected] if you suspect unauthorized access to your account.

11.Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by n77 app:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy;
• Right of Access: You have the right to request a copy of the personal data n77 app holds about you, along with information about how it is being processed;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days of receipt. We may require proof of identity before processing your request.

12.Children & Minors

The n77 app Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online gaming. n77 app does not knowingly collect personal data from persons under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account with n77 app, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent underage access to gambling platforms.

13.Third-Party Links

The n77 app Platform may contain references to third-party services such as payment processors. n77 app is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of n77 app.

This Privacy Policy applies solely to personal data collected by n77 app through the Platform and does not cover data collected by third-party payment processors, game studios, or other external services operating under their own privacy frameworks.

14.Changes to This Privacy Policy

n77 app reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending an email to your registered address.

The effective date at the top of this Privacy Policy indicates when the most recent version came into force. Your continued use of the n77 app Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should discontinue use of the Platform and may close your account in accordance with our Terms & Conditions.

15.Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way n77 app handles your personal data, please contact our Data Protection Officer:

• General Support: [email protected]
• Data Protection Officer: [email protected]
• Live Chat: Available 24/7 through the n77 app Platform
• Response Time: Written enquiries acknowledged within 3 business days; resolved within 30 days

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.